Club It, Part One

hostel IT, Part Two society IT is a nightclub hardened in Charleston, SC. The club is owned by Lisa Tejada and Ruben Keys. Because of their vast gentility and work experience, Lisa and Ruben know very well that information engineering can increase a companys come about of not only surviving in todays economy but also create a crease that will thrive and become very successful. Lisa and Ruben decided to improve the information technology systems at Club IT. Some of the primary(prenominal) systems that should be considered being upgraded or added are supply strand management (SCM), enterprise resource planning (ERP), and customer alliance management (CRM). These systems are designed to increase sales, build employee relations, and examination the internal operations of a company as efficiently as possible. Club ITs Resources, Customers, and Supply Chain Club ITs web site lists items such as t-shirts, baseball caps, codswallop mugs, and shot glasses that customers will be able to deal at the nightclub. IT also specify that club IT members will bring in a 10% discounts. Dining and menus are included in the website along with the clubs calendar. Advanced ticket purchases are available for the Friday and Saturday night concerts; however, they may only be acquired in person or by phone (Wiley Higher Education, 2006).

Club ITs community includes childless young professionals, college students, tourists, and business travelers. some (if not all) customers use mobile technologies such as Blackberry, television camera phones, and other wireless communication devices. However, Club IT is not hookup information regarding its customers communication needs and preferences in order to go out personalized experiences. A third problem within Club IT is the lack of a streamlined B2B e-commerce system (i.e. Sysco). The system would tolerate Club IT to enhance food and beverage operations; unless it would allow the club to keep a consistent inventory. IT stem #1: Enterprise Resource Planning (ERP)... If you want to arouse a full essay, order it on our website: Orderessay

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