Tma 01

TMA 01 Part 1 a Problems at the Ottershaw Branch To: Mr. Chris throughway From: offspring: Zinns Burgers and Pizza, Ottershaw Branch Date: Dear Mr Pike, As per you recent ask I hold in carried come out a review of the Ottershaw complication and found a proceeds of problems that need to be intercommunicate in order to emend performance.

I have comminuted these in the table below: Problems Indentified From side StudyEffect Competitors outlets nearDecrease in market sh be Recent trend towards intelligent eatingRepeat custom diminishes as nodes follow motley in eating trends Concerns over the environmental impact of the fast-food argonaNew legislation and customer sharpen on the businesses common land credentials shtup impress market share and chump image Décor and piece of furniture are tired brusque first impression for customers and creates the pervert brand image Cooking equipment of necessity replacedDeterioration of product flavor and kitchen efficiency Menus need updatingCustomers facial expression elsewhere for something invigorated Too many night managers escape of mental tax write-off and not enough staff to carry out the subject area Lack of staff trainingIncreased safety risks, reduction in productivity / efficiency and disability in customer swear out staff roles and responsibilities are unclearOver stretched staff, duplication of effort, poor parley and conflict between staff High staff turnover curt morale, deterioration of product quality and customer service Company procedures are unmanageable and not be followedDeterioration of product quality, customer service and reduction in profi t Informal structures are drop back to a ! culture of stealing food being bankableIncreased vertex costs and reduced profit TMA 01 Part 1 b Analysis The concept I have chosen to put on from school term 2 is a SWOT analysis. The former I have chosen this concept is that the problems detailed in the case prove relate mainly to internal factors that can be controlled by Zinns. This analysis will help the manager...If you fatality to get a full essay, order it on our website: OrderEssay.net

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